Warranty Policy

This Limited Warranty is NOT transferable and applies ONLY to customers who purchased products from LONDONTOYS.COM.

To avail the warranty, please present this Warranty Certificate along with the original invoice.

1. Standard Warranty Coverage

  • Applicable only to products specifically mentioned in the Warranty Certificate.
  • Covers manufacturing defects only.
  • The warranty period is clearly stated in the Warranty Certificate provided at the time of purchase.

2. Warranty Exclusions

  1. The warranty does not cover the following:
  • Damages resulting from misuse or use beyond the product’s intended purpose.
  • Wear and tear from regular usage, including:
  • Scratches, surface rust, deterioration
  • Damage due to improper storage, testing, or handling
  • Accidental damage or abnormal use
  • Use of incorrect voltage or current Use of unauthorized accessories
  • Non-compliance with operating instructions
  • Operation in unsuitable environments or lack of maintenance

  • Products that have been repaired, dismantled, or altered in any way.
  • Consumable parts or fabric components are not covered under this warranty.

3. Returns & Refunds

For details on returns, refunds, and exchanges, please refer to London Toys' policy here:

🔗 https://londontoys.com/pages/returns-refund-and-exchanges