Privacy Policy

At London Toys, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your personal information through our website and related services.

By accessing or using our website and services, you agree to the terms outlined in this policy. We may update this Privacy Policy from time to time by posting a revised version on our website. Continued use of the site after changes have been posted constitutes your acceptance of the updated terms.

• How we collect your personal data
• How we use your information 
• Your access and control over personal data 
• Sharing information with third parties 
• Use of cookies 
• Protection of your personal data 
• User image usage 
• Contacting us about privacy

When you create an account or interact with London Toys, we collect personal details such as your:

• Full name
• Email address
• Phone number
• Shipping/billing address
• Payment details (credit card or bank information)

We may also request proof of identity (e.g., passport, ID card, or driver’s license) for verification purposes.

Please ensure personal and financial information is submitted only via the "My Account" section of our website to prevent misuse. Posting personal data elsewhere on the site may result in account suspension.

We collect transaction data related to your purchases, site interactions, and customer service communication. Additional information like your IP address, browser type, device details, and browsing patterns may also be gathered to enhance our services and detect security risks.

We may share anonymized data with platforms like Facebook to personalize advertisements and improve your experience.

Your information is used to:

• Process and fulfill orders
• Confirm purchases via call or message
• Provide customer support Send updates about your orders
• Personalize your shopping experience
• Notify you about new arrivals, offers, or promotions
• Analyze user behavior to improve website functionality
• Prevent fraud and detect suspicious activities

We may also use your feedback and ratings for service improvements and marketing purposes—with your consent.

Your data may be shared with trusted third-party service providers for order fulfillment, marketing, analytics, fraud prevention, or payment processing.

If required by law or legal request (e.g., court order), we may disclose your data to legal authorities.

In case of a company merger, acquisition, or sale, your data may be transferred to the new entity to ensure continued service.

If you upload images through our app or platform:

• We collect them for in-app editing, sharing, and user experience purposes only.
• Uploaded images are not sold or shared without consent.
• We implement strict security protocols to protect image data.
• We may share non-personally identifiable, aggregated information with trusted partners.

We collaborate with third-party platforms to enhance our services. This includes sharing limited personal data with tools like Google Analytics to understand how users engage with our site.

More details about Google’s data usage:

👉 Google Privacy Policy

We only share information when legally necessary or with partners who comply with data protection standards.

You can view and update your personal details anytime by logging into the My Account section.

If any data is incorrect or outdated, please correct it promptly or contact our support team for assistance.

We retain your information for as long as necessary to comply with legal obligations, resolve disputes, or prevent fraud—even after account closure.

Our site may include links to external websites. Please note that we are not responsible for the privacy practices of those third parties. We recommend reviewing their policies before submitting personal information.

We use cookies—small text files stored on your device—to personalize your browsing experience and understand website usage patterns. Cookies do not store personal information and can be disabled in your browser settings. However, disabling cookies may affect site functionality.

London Toys maintains a strict no spam policy.